Thank you for choosing FoodBasket for your grocery needs. We are committed to providing you with the best products and ensuring a smooth and reliable shipping process. Please take a moment to review our Shipping Policy.
**1. Processing Time:**
Orders are typically processed within 1-2 business days of receipt. This processing time allows us to ensure the quality and freshness of your perishable items.
**2. Shipping Methods:**
We offer standard and expedited shipping options to both Canadian and United States addresses. The shipping method can be selected during the checkout process. Please note that shipping times may vary based on the destination and the chosen shipping method.
**3. Shipping Destinations:**
We proudly ship our products across Canada and the United States. If you have any concerns about the delivery to a specific location, please contact our customer service team for assistance before placing your order.
**4. Shipping Rates:**
Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost during the checkout process before completing your purchase.
**5. Delivery Time:**
Delivery times depend on the shipping method selected and the destination. Standard shipping within Canada and the United States typically takes 3-7 business days, while expedited shipping may arrive sooner. Please note that these are estimated delivery times, and actual delivery may vary.
**6. Tracking Information:**
Once your order is shipped, you will receive an email with tracking information. This allows you to monitor the progress of your shipment in real-time. Please ensure that the provided email address is accurate to receive timely updates.
7. Perishable Items:
For perishable items, we take extra care in packaging to maintain freshness during transit. It is important to refrigerate or freeze perishable items upon delivery to maintain their quality.FoodBasket is not responsible for the quality of perishable items if the recommended storage guidelines are not followed.
8. Delivery Issues:
If you encounter any issues with your delivery, such as delays or damaged items, please contact our customer service team immediately. We will work to resolve the issue and ensure your satisfaction.
**9. International Shipping:**
At this time, we only ship within Canada and the United States. We do not offer international shipping.
If you have any further questions or concerns about our Shipping Policy, please contact our customer service team at [email protected]
Thank you for choosing FoodBasket. We appreciate your business!
Note: This Shipping Policy is subject to change without notice. Please review the policy periodically for any updates.
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